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Helix Carpet Repair strives to offer on-time, affordable carpet stretching, cleaning, & repair services. Request a quote or call us now to revive your carpet or flooring.

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F.A.Q.

Frequently Asked Questions

Can Helix Carpet Repair Fix Pet Stains & Odor?

In many cases, the pet stain treatment eliminates odors and discoloration, but the service may be ineffective if the urine is soaked through the pad and into the concrete. For more information, contact our carpet repair professionals.

What Should I Do If I find Water Damage?

Regardless of the time of day, it’s imperative to call someone immediately after water damage is found. In most cases, your insurance company will cover the cost of repairs, but they could compound if you wait.

How Often Should Carpet Be Cleaned?

The frequency of your carpet cleaning should depend on the traffic it receives. Carpet is a fabric and needs to be cleaned like a piece of clothing; the more people and pets, the more it needs to be cleaned. We recommend yearly carpet cleaning at a minimum, but many households should consider six-month maintenance intervals.

Should I Have My Carpet Stretched To Fix Ripples And Waves?

To prevent further damage and extend the life of your carpeting, it’s important to repair waves, wrinkles, and ripples as they are found. This will help prevent carpet separation from the primary and secondary layers of backing.